Privacy Policy

Last updated: April 23, 2025

This Privacy Policy explains how Karmasha ("we", "us", "our") collects, uses and shares your personal information when you visit or shop from karmasha.se (the "Site").

Policy changes

We may update this policy from time to time. The current version is always available on the website with the updated date.

1. Personal data we collect

Information you provide yourself

We collect information that you provide in connection with a purchase, account, customer service or subscription:

  • Name, address, email, phone number

  • Payment information (via secure payment partners)

  • Account details (username, password)

  • Messages to us

Information we collect automatically

When you use the website, we collect technical data such as:

  • IP address, browser, device type

  • How to use the site

  • Cookies (for functionality and statistics)

Third-party information

We may receive data from, for example:

  • Shopify (platform)

  • Payment service providers

  • Advertising and analytics tools

2. How we use your information

We use your personal information to:

  • Process orders and payments

  • Deliver products and handle returns

  • Communicate with you about orders and customer service

  • Improve the website and our services

  • Prevent fraud and maintain security

  • Send marketing (if you have approved it)

3. Your rights (according to GDPR)

Depending on where you live, you may have the right to:

  • Request access to your data

  • Correct or delete data

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent

  • Complain to the data protection authority

To exercise your rights, contact us at info@karmasha.se

4. Cookies

We use cookies to improve your experience. By using our website, you agree to our use of cookies. You can manage your settings in your browser. Learn more at: shopify.com/legal/cookies

5. Third-party links

We are not responsible for the privacy policies or content of third-party websites to which we link. Please read their terms and conditions before providing any information.

6. Children's personal data

We do not knowingly collect information from children under the age of 16. If you are a guardian and discover that your child has shared information, please contact us to remove it.

7. Storage & Security

We take reasonable security measures, but cannot guarantee absolute security. How long we retain information depends on the purpose, for example for order history or legal obligations.

8. International users

Your data may be processed outside of Sweden (e.g. by Shopify). We use approved mechanisms such as Standard Contractual Clauses (SCC) under GDPR to protect your information.

9. Contact

If you have questions about privacy or want to exercise your rights, please contact us at:
info@karmasha.se